Our Customers' Reviews Powered by Pistn

Jan 13, 2021 Joe M.

★★★★★

The staff and customer service were fantastic! They repaired my 2007 FJ Cruiser in a timely fashion, and a lifetime guarantee on my brakes

Jan 13, 2021 Eddie R.

★★★★★

Tiffany and Tom always take care of me. I have a 91 Corvette that is dear to my heart and they treat it exactly the same. I wouldn’t take it anywhere else.

Jan 02, 2021 Maggy R.

★★★★★

I have been going to {Sanford) Tuffy for years. Always good work they even check my spare tire when I ask, Very happy to know they are there for me.

Oct 15, 2020 Jackie P.

★★★★★

Tom is my HERO! I drive an older car and at my age I am desperately trying to avoid new car payments. He researched my maintenance schedule & saw that I was WAY OVERDUE for a timing belt. I was CRAZY CLOSE to a blown engine. I can’t thank this team enough for their honesty and a fantastic job. Lifetime customer here 😊 Jackie

Oct 03, 2020 Dave K.

★★★★★

My check engine light came on. I went to 2 other repair places and they told me both my 02 sensors needed to be replaced at around $500. I took it to Tuffy and Tom diagnosed it as a faulty purge solenoid for much less. I was impressed with their knowledge and professionalism. Very good service.

Sep 17, 2020 Jack H.

★★★★★

I have brought my 2000 Jeep Cherokee with almost 248,000 miles to Tuffy (Sanford) for a wide range of repairs since 2006, and have never been disappointed. They have kept my Jeep working safely, and have even advised when a repair was NOT necessary, when I asked for their suggestions. Trust is very hard to gain and very easy to squander, but Ashley and Tom have earned my confidence many time over. I have recommended them to my friends, and continue to recommend them to any others. ( Jack H. )

Sep 17, 2020 Jack H.

Sep 14, 2020 Jeffrey B.

★★★★★

Was surprised by this place. Brought one of my classic factory Limousines in for service, a 1984 Fleetwood 75 series. I am a former triple master certified technician, as well as a former automotive and diesel instructor for a college and trade school. I now own a couple of businesses. They diagnosed the problem, explained it very well, that anyone could have understood, and performed the repairs at a reasonable price. Hard to find honest and knowledgeable repair facilities, this is definitely one, and I highly recommend them. Thanks guys for a great experience!

Sep 02, 2020 Frances C.

★★★★★

I went 2 tuffy cause they were recommended by Auto zone on Hwy 46, my visit was assume, they were quick n so friendly n courteous, i will b returning there even if i just feel like stopping by 2 say hi n kick it with the staff 4 laughs.

Aug 24, 2020 Amiee W.

★★★★★

I visited Tuffy on Saturday August 22 2020 to have my car looked at. I called army morning and was able to make the appointment for the same day. From there moment I walked in the time I left all employees were polite and very helpful. My car runs like a new one now. I honestly will not take my car anywhere else.

Jun 23, 2020 Leo D.

★★★★★

Great first time visit ! Very knowledgeable and great prices! Will return for future service:)

Jun 17, 2020 Terrie H.

★★★★★

I visited Tuffy's for the first time, and I will be returning in the near future for more work to be done on my vehicle. I was very pleased with my visit. They were very prompt and courteous. Great Customer Service.

Jun 14, 2020 lisa p.

★★★★★

great work and friendly people. These guys are truly a family. Tom is fair with pricing and he has excellent mechanics. I'm only taking my truck here from now on., Thanks guys, what a difference. I'm thrilled.!!!!

May 06, 2020 Naitou F.

★★★★★

Thank you so much to the Sanford Tuffy Team. Tom has always been such a great caring person when it comes to his clients. He ALWAYS goes above and beyond to make sure all of his customers are satisfied. I have been a client with him for about 5+ years and I NEVER leave that shop not satisfied. That team is so humble and true to what they do and would never steer you wrong. They are the TRUE definition of customers first. I absolutely cannot forget about lovely, sweet, smart Ashley in the front. She makes sure you can get in and out! I Love the new renovations done to the office, I always feel homely when I’m there. Thank you all so much at Sanford Tuffy. You guys are family. Thank from the bottom of my heart. Naitou, A forever satisfied customer

May 01, 2020 Pam Donaldson .

★★★★★

I have finally found a fantastic automotive shop that I will always go to now. The first time I was there I knew they were very trust worthy. The people there are fantastic. Ashley goes above and beyond for her customers. I am one that knows this for sure. Tuffy's in Sanford is #1.

Mar 12, 2020 Raj A.

★★★★★

Always happy with the oil changes here

Mar 08, 2020 Phil M.

★★★★★

Thank you Tom and Ashley. A pleasure to do business with people I trust. Thanks for keeping my cars running great and thanks for your always honest analysis of issues with my vehicles.

Jan 24, 2020 Valerie G.

★★★★★

Repeat customer excellent

Jan 08, 2020 Naitou F.

★★★★★

I have been a Satisfied Customer for 7+ years and I have yet to feel any differently. Tom and his team always make sure that I am 120% satisfied before I leave and if I have even the slightest issue they make sure they take care of it. When I am sitting there waiting fir my vehicle to get done I notice that Tom always knows exactly how to treat each one of his customers in a unique and professional manner. Ashley the receptionist is also the sweetest and kindest every time I go or call to set up an appointment, she’s very effective and helpful. I’ve also sent my Sister, Mother in Law, Brother and my friend there and they’ve all been satisfied. Don’t just take my word for it, come check them out for yourself. Thank You so much Sanford Tuffy Team! Love, A forever Customer, Naitou

Jan 07, 2020 Christina F.

★★★★★

These owners go above and beyond for their customers. Honest and more then fair!! Would recommend any day!!

Jan 03, 2020 Georgr E.

★★★★★

Repeat Customer

Dec 13, 2019 michael z.

★★★★★

I used my son Mazda CX 5 to go to Home depot. when i stepped on the breaks the whole car shook even the steering wheel. he told me it has been doing this for about six months. even after he brought it to Pep Boys to have his breaks fixed. so i took his car to Tuffy tire on RT 46 Sanford FL. they fixed my sons car the same day with a good price to install routers and breaks. now it stops like a new car. no more shaking. i thank you for your service. Mike Z.

Nov 25, 2019 Gina D.

★★★★★

Mr Thomas Reed, This morning my sister Gina brought her vehicle to your establishment with a possible nail in her tire. Upon your inspection you found it wasn’t plugged correctly or even at all? With outstanding customer service you repaired her tire since the other establishment did not. You did it no at no charge. It made her day! She called to tell me here in Fort Lauderdale, FL. We will spread the outstanding customer service as well as the knowledgeable problem spot on. Thank you! You went the extra mile ... Anthony C.

Oct 03, 2019 Raiyan C.

★★★★★

Tom, Ashley, and team are amazing. I was very comfortable dealing with Tom and team. They are all very friendly, knowledgeable, great customer service, and efficient in what they do. Good Luck guys!

Aug 08, 2019 Isaias O.

★★★★★

Went for break services and they had great pricing and were very courteous and attentive. Would definitely use their services again because they were very professional and also it was a fast service!

Jul 13, 2019 Erika B.

★★★★★

The best ever

Jul 08, 2019 Lisa L.

★★★★★

Very fast and efficient work

Jul 04, 2019 Janette E.

★★★★★

I loved my visit. All my questions were answered handled me and my car and the service was like no other. I got my sparks fixed and my car runs good and gave me the best deal they could find honestly better than anybody I’ve been too.

Jul 02, 2019 Alanna R.

★★★★★

I went here for a simple oil change a few weeks ago and was treated great and service was performed very quickly. One week later I am back here for major car issues and have been treated so graciously and staff has been so helpful. Would recommend this location to anyone needing car repairs!

Jul 02, 2019 Terona T.

★★★★★

Excellent service,they had us in and out in no time!

Mar 12, 2019 Jennifer C.

★★★★★

I was referred to Tuffy from my hairdresser who had a great experience, and I was thrilled with the service and the husband and wife who operate the business. The waiting room was immaculate so a nice place to wait with my 4 year old daughter

Feb 12, 2019 Maggy R.

★★★★★

I had a 1PM Sat appointment for an oil change. My car was finished promptly and I was quickly on my way,

Feb 10, 2019 Stephanie M.

★★★★★

Could not be happier with the amazing service I received. They quickly assessed and diagnosed what was wrong with my car, gave me an estimate and fixed everything all in one day. Total cost came in below estimate, and they even stayed late on a Saturday to complete the job. Great experience.

Feb 06, 2019 Tim C.

★★★★★

Have only good things to say about the team at Tuffy's!! I had problems with my transmission and with-in the hour I knew what was wrong, how much it was going to cost, and how long it would take to fix. Very nice and helpful people.

Jan 13, 2019 Carol N.

★★★★★

Ashely and her team are amazing! My car broke down and Ashley waited passed closing for the tow truck to arrive, at that time she informed me she had all the parts there and her guys would start on my car first thing in the morning, my car was ready the very next day as promised by Ashley. As a single mother and frustrated that my car went out on me again, Ashley lent her shoulder and her ears. She is very friendly and caring. She is passionate about her work and will try her best to accommodate her clientele. I am recommending her location to all my family and friends. Thank you Ashley and her team!!

Dec 06, 2018 Jackie P.

★★★★★

Ashley, Tom & Bob are AWESOME! They are worthy of complete trust. I no longer stress about ANY auto issues :)

Dec 03, 2018 John R.

★★★★★

Very nice lady named Ashley behind the desk! Very knowledgeable and courteous

Nov 14, 2018 Janice H.

★★★★★

Great place. As a woman you have to be cautious when taking your vehicle in for repairs. In my experience, mechanics try to make you think you need more than you do. Not here. Very honest. I will definitely come back and tell all my friends.

Nov 09, 2018 Christy B.

★★★★★

I got a flat tire while in Orlando for business. Tuffy's was excellent and had me in and out in no time so I could make my meeting. Excellent service. I would highly recommend.

Nov 09, 2018 Tammy G.

★★★★★

Great Team and Great atmosphere! Will definitely recommend to everyone I know!

Nov 08, 2018 Richard R.

★★★★★

Went in recently and found excellent customer service! The new owner Ashley got me in right away and I didn’t even have an appointment! I had visited multiple locations in the area and was given 5 and 6 hour wait times! Definitely won my service!